Hours of Operation
Hours of Operation
For the latest security information, Americans living and traveling abroad should regularly monitor the Department’s Bureau of Consular Affairs Internet web site at http://travel.state.gov/, where the current Worldwide Caution, Travel Alerts, and Travel Warnings can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S., or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).
The Consular Section of the American Embassy in Brussels is located at :
Boulevard du Régent/Regentlaan 25
B- 1000 Brussels.
U.S. Passports/Citizenship & Special Consular Services
(There is no visa information available in the American Citizen Services Section)
Walk-in hours for pick-ups only:
Mo, Tue, Thu and Fri: 10:00 a.m. to 12:00 p.m.
Wed: 1:30 p.m. to 3.30 p.m.
(Closed on American and Belgian holidays)
Available by phone:
Mo, Tue, Thu: 2:00 p.m. to 4:00 p.m.;
Wed: 8:00 a.m. to 12:00 p.m.;
Fri: 11:00 a.m. to 1:00 p.m.;
(+32)(0)2-811-4000 and ask to be connected to the duty officer.
U.S. Passports/Citizenship services:
In case of an emergency, doors will be open between 8 and 10 a.m., only after calling one of the two above stated phone numbers or in agreement with the duty officer.
Special Consular Services:
For emergencies involving Financial Assistance; Arrests/Incarcerations; Medical Emergencies; Death of U.S. Citizens Abroad, contact one of the 3 numbers provided above under “Special Consular Services” or the duty officer after hours. In case of problems contacting the Special Consular Services unit, call the main number (+32) (0)2 811-4000 and, explaining that you are calling about an emergency, ask that you be connected to a consular employee or officer.
Schedule of Fees (some fees apply in the U.S. only)
Bd du Regentlaan 25
Mon-Tue-Thu: 2.00 p.m.-4.00 p.m.
Wed: 8.00 a.m. - 12.00 p.m.
Fri: 11.00 a.m. - 1.00 p.m.
Schedule your appointment now
(a separate appointment per applicant
and per service is required).
Mon-Tue-Thu-Fri: 10:00 am-12:00 pm
Wed: 1:30 p.m.-3:30 p.m.
No appointment required for pick-ups.