Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Hours of Operation

Hours of Operation

For the latest security information, Americans living and traveling abroad should regularly monitor the Department’s Bureau of Consular Affairs Internet web site at, where the current Worldwide Caution, Travel Alerts, and Travel Warnings can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S., or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

The Consular Section of the American Embassy in Brussels is located at :

Boulevard du Régent/Regentlaan 25
B- 1000 Brussels.
Phone: (+32)(0)2-811.4300

U.S. Passports/Citizenship & Special Consular Services

(There is no visa information available in the American Citizen Services Section)

Walk-in hours for pick-ups only:
Mo, Tue, Thu and Fri: 10:00 a.m. to 12:00 p.m.
Wed: 1:30 p.m. to 3.30 p.m.
(Closed on American and Belgian holidays)  

Available by phone:
Mo, Tue, Thu: 2:00 p.m.  to 4:00 p.m.;
Wed: 8:00 a.m. to 12:00 p.m.;
Fri: 11:00 a.m. to 1:00 p.m.;

Tel: (+32)(0)2-811.4300

After hours:
(+32)(0)2-811-4000 and ask to be connected to the duty officer.


U.S. Passports/Citizenship services:

In case of an emergency, doors will be open between 8 and 10 a.m., only after calling one of the two above stated phone numbers or in agreement with the duty officer.

Special Consular Services:

For emergencies involving Financial Assistance; Arrests/Incarcerations; Medical Emergencies; Death of U.S. Citizens Abroad, contact one of the 3 numbers provided above under “Special Consular Services” or the duty officer after hours.  In case of problems contacting the Special Consular Services unit, call the main number (+32) (0)2 811-4000 and, explaining that you are calling about an emergency, ask that you be connected to a consular employee or officer.

Schedule of Fees (some fees apply in the U.S. only)

Contact Information