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Hours of Operation

Hours of Operation

For the latest security information, Americans living and traveling abroad should regularly monitor the Department’s Bureau of Consular Affairs Internet web site at http://travel.state.gov/, where the current Worldwide Caution, Travel Alerts, and Travel Warnings can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S., or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

The Consular Section of the American Embassy in Brussels is located at :

Boulevard du Régent/Regentlaan 25
B- 1000 Brussels.
Phone: (+32)(0)2-811.4300

U.S. Passports/Citizenship & Special Consular Services

(There is no visa information available in the American Citizen Services Section)

Walk-in hours for pick-ups only:

Monday - Thursday : 13:30 to 15:30
Friday : 09:00 to 11:00.

(Closed on American and Belgian holidays)

Available by phone Mo - Thu: 8.00 to 12.30; Fri: 11.00 - 13.00 
Tel: (+32)(0)2-811.4300
E-mail: UScitizenbrussels@state.gov   

  
After hours:
(+32)(0)2-811-4000 and ask to be connected to the duty officer.

Emergencies

U.S. Passports/Citizenship services:

In case of an emergency, doors will be open between 8 and 10 a.m., only after calling one of the two above stated phone numbers or in agreement with the duty officer.

Special Consular Services:

For emergencies involving Financial Assistance; Arrests/Incarcerations; Medical Emergencies; Death of U.S. Citizens Abroad, contact one of the 3 numbers provided above under “Special Consular Services” or the duty officer after hours.  In case of problems contacting the Special Consular Services unit, call the main number (+32) (0)2 811-4000 and, explaining that you are calling about an emergency, ask that you be connected to a consular employee or officer.

Schedule of Fees (some fees apply in the U.S. only)

Contact Information